Will restoring my computer to it’s factory default remove all viruses and spyware?

May 29th, 2010

Christy asked:


In the past week, I have been having spyware and pop-up problems on my computer. I want to just erase EVERYTHING and start from scratch. If I run the backup program for my computer and erase everything and restore it to its original condition, will this erase viruses and spyware?

Shannon

Categories: Laptops & Notebooks | Tags: , , | 14 Comments

What is causing my computer to pull up a blue screen?

February 27th, 2010

Maria asked:


Be it surfing the Internet, playing video games or even just typing, a blue screen suddenly pulls up with this message:

“A problem has been detected and Windows has been shut down to prevent damage to your computer.

PAGE_FAULT_IN_NONPAGED_AREA

Disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.

Beginning dump of physical memory.”

…This is pretty much the gist of it. The computer technician suggested to have my computer reformatted but it didn’t work. It was reformatted multiple times already. We also tried replacing the hard disk, the programs ran more smoothly but still the blue screen would still pop up. And I think it got worse with the new hard disk.

Please help… what’s wrong with my computer? :(

Make Home Solar Power

Categories: Other - Computers | Tags: , , | 4 Comments

I have this pop up on my computer before I had to reset it, I have no idea what it is for, or how to fix it.

February 13th, 2010

dreamer23692000 asked:


EXPLORER caused a general protection fault in module KRNL386.EXE at 0001:000075a2.

Categories: Security | Tags: , , | 2 Comments